Rational negotiations have feelings too

A dispute between TransLink—the region’s public transit authority—and some post-secondary students made the cover of the Vancouver Sun on Monday last week. Although the students rightfully claim to be unfairly treated, negotiation and decision analysis shows that they made irrational choices in the past. On the other hand, TransLink could have handled more effectively the emotions involved in these negotiations.

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A dispute between TransLink—the public transit authority in Vancouver, BC—and some post-secondary students made the cover of the Vancouver Sun on Monday last week. Although the students rightfully claim to be unfairly treated, negotiation and decision analysis shows that they made irrational choices in the past. On the other hand, TransLink could have handled more effectively the emotions involved in these negotiations.

Continue reading “Rational negotiations have feelings too”